Digitalizing healthcare: How to build a digital enterprise

We believe healthcare will be digital. But unstructured data and a lack of analytical capability keep providers from unlocking the full potential of their organizations. By managing data as a strategic asset, providers will gain unprecedented insight into clinical and non-clinical processes. They will be able to leverage powerful analytical tools, including AI technologies, to improve decision making. Digital technologies will bring patients and care teams closer together. A cultural shift to a digital mindset, coupled with new technology, will enable development of a continuously improving learning health system.

Digitalizing healthcare is the key enabler for Expanding precision medicine, Transforming care delivery, and  Improving patient experience.

How to create a digital enterprise?

Ultimately, digitalizing healthcare enables providers to achieve better outcomes at lower costs. To make this possible four steps are critical:

  • Manage data as a strategic asset
    Digitize operations, from paper-based to paper-less. Integrate accurate data from disparate sources. Create a holistic understanding of patients and enterprise visibility with digital twins.
  • Empower data-driven decisions
    Simplify workflows and enable decision support on patient- and enterprise level by leveraging analytics, benchmarking insights and using AI-companions.
  • Connect care teams  and patients
    Connect caregivers and patients for better coordination and knowledge sharing. Strengthen integrated care across the health system.
  • Build a learning health system
    Continuously optimize, expand and advance digital adoption, enterprise performance and patient outcomes. Digitalizing healthcare is a culture, not a project.

Expert voices on ‘Digitalizing healthcare'


Dr. Daniel Nigrin

Senior Vice President for Information Services and Chief Information Officer, Boston Children’s Hospital, United States


Melissa Hathaway

President of Hathaway Global Strategies LCC

“I absolutely think that organizations need to embrace digital. There is no way around it. An organization that is not embracing digital is going to not be around very much longer.”

“When you embrace this digitalization and transforming your business to the 21st century in the digital age, you have to actually think about it with safety first, and security and resilience at its core.”


Dorin Comaniciu, PhD

Vice President of Artificial Intelligence at Siemens Healthineers


Professor Jochen A. Werner

CEO of Essen University Hospital

“And then, perhaps, we will expand our thinking from disease care into healthcare. And we will not talk about patient-centric prevention, but about person-centric prevention. And then disease happens, we have all the information context to take the right decisions.”

“Medicine today has a problem with processes and structures, not with knowledge. We have the knowledge, but we don’t draw on it enough. And yet it could help us take medicine a big leap ahead.”

Read the papers: Healthcare digitalization in times of COVID-19

Healthcare delivery has been disrupted by the COVID-19 pandemic and digitalization has become a key component transforming the healthcare landscape.

Read up about the status of healthcare digitalization around the globe in Insights Series issue 16 “Who are the leaders in digital health and what can we learn from them in times of COVID-19?”

Continue reading on ‘Digitalizing healthcare’

Smart hospitals, artificial intelligence and the internet of medical things – the topic of digital health has many buzzwords. Our thought leaders give you their insights on what is important to transform healthcare.

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